Overview
Our refund and returns policy lasts 1-days(24-Hrs). If 1-day(24-Hrs) have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {customercare@eamzn.in}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {customercare@eamzn.in} and send your item to: {customercare@eamzn.in}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {customercare@eamzn.in}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {customercare@eamzn.in} for questions related to refunds and returns.
| Returns Policy |
| Yes,we accept returns. |
| We always aim to make sure our customers love our products,but if you do need to return an order,we’re happy to help. |
| Returns Procedure |
| Email us directly on customercare@eamzn.in with your #OrderId,we will register your order for return. |
| Then send your order back to this address using Standard Post or Courier Services. |
| Address: |
| SHIV TRADERS |
| 1136/09,Naiwala,Karol Bagh,New Delhi-110005. |
| We will process your money refund on the same day,post quality check,Please note that it can take 15-45 days for the refunded money to show in your account in your account as per the standard banking procedure. |
| TERMS & CONDITIONS |
| Returns will be accepted only in cases when the product does not fit or wrong/damaged product was delivered to you. |
| Change of mind after disptach of the product from Eamzn or after receiving of the product by customer will not be considered a valid reason for retuning a product. |
| Any return request will be raised within 24 hrs of receiving the order.Request raised after that would not be processed. |
| All products need to be returned in their original packaging. |
| Note: |
| Please check and process carefully while processing any order’s. |
| Cancellations Policy. |
| our aim is to provide 100% satisfaction and happiness to our customers. If for any reason you wish to cancel the order, we are here to help! |
| Please contact us within 24 hours of placing your order to cancel. If your order has already reached the final stages of processing, or has already been shipped within the 24 hour window, we will be unable to cancel your order. |
| In case, even a single product of the order has been shipped, you will not be able to cancel the order (in such cases, you have to cancel an individual product or complete shipment). |
| You can cancel order after order is shipped, please wait until the product is delivered to you, once it is delivered you can return your order. |
| In case of order cancellation,Once order is shipped,shipping charges or handling charges are deducted from return amount. |
NOTE_For Overseas Market ,we are not taking Returns- We are dealing in Only Wholesale Business For OverSeas Market.